Contact Us
Address and Phone Information
If you would prefer to contact us via e-mail, please complete the form on our main Contact Us page.
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Lobby Hours for Walk-In Service |
Payments Only |
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Processing |
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M – F, 8:00 am - 5:00 pm |
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Toll Free: (800) 347-2752, Option 1 |
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Local: (803) 798-0916, Option 1 |
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Repayment |
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M – F, 8:00 am - 5:00 pm |
Repayment Information |
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(includes deferments, |
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forbearances, and |
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forgiveness applications) |
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(800) 347-2752 |
Toll Free: (800) 347-2752, Option 8 |
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(803) 798-0916 |
Local: (803) 798-0916, Option 8 |
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State Education Assistance |
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Authority |
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Toll free: (800) 347-2752 ext. 3192 |
Toll free: (866) 862-7322 |
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Local: (803) 798-0916 |
Local: (803) 798-7960 |
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Cannot fax applications/pre-approvals |
Fax: (803) 612-5045 |
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Hours: M-F, 8 am - 5 pm EST |
Hours: M-F, 8 am - 9 pm EST |
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Past Due Accounts |
FSA Ombudsman Information |
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FSA Ombudsman |
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Toll free: (866) 729-4338 |
830 |
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Local: (803) 223-2038 |
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Fax: (803) 612-5043 |
Toll Free: (877) 557-2575 |
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Hours: M-F, 8 am - 9 pm EST |
Local/DC area: (202) 275-0549 |
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Fax: (202) 275-0549 |
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Email: fsaombudsmanoffice@ed.gov |
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